Last updated: 22 August 2025
Who we are
Dil Solutions LTD (also referred to as “Dil Solutions”, “we”, “our”, or “us”) provides professional digital solutions including:
- Website Design & Development
- Ecommerce Design & Development
- Branding & Creative Services
- Digital Marketing (SEO, PPC, Social Media)
- Content Production & Copywriting
- Hosting, Maintenance & Ongoing Support
Legal details
Company name: Dil Solutions LTD
Registered office: 42 Redcliffe Gardens, Ilford IG1 3HG, United Kingdom
Contact: info@dilsolutionsltd.com | +44 7708 025635
This Privacy Policy explains what personal information we collect when you visit dilsolutionsltd.com (the “Site”), contact us, or use our services; how we use it; and the choices and rights available to you. We act as a “controller” under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 for information we process about you for our own purposes.
Information we collect
We only collect the information needed to operate the Site, respond to enquiries, run projects and meet our legal obligations. Depending on how you interact with us, this may include:
- Identity and contact data – name, company, role, email address, phone number, postal/billing address.
- Transactional data – invoices issued, amounts paid, payment method (card or bank via our payment providers), tax/VAT details. We do not store full card numbers.
- Website and technical data – IP address, device identifiers, browser type, pages viewed, time on site, referral source, and similar analytics information.
- Marketing preferences – your choices about receiving updates from us.
- Recruitment data (if you apply for a role) – CV, portfolio links and interview notes.
We do not deliberately collect special category data (e.g., health, religion) or information about children. If you believe we have such information in error, contact us so we can delete it.
How we collect it
- Directly from you through contact forms, emails, calls, proposals, contracts and support tickets.
- Automatically when you browse the Site via cookies and similar technologies.
- From third parties where you ask us to integrate your systems (e.g., advertising platforms, analytics, payment gateways) or where leads are referred to us by partners.
Why we use your information (lawful bases)
We process personal information for the following purposes and on these legal grounds:
- To respond to enquiries, provide quotes and deliver our services.
- To manage our relationship (project updates, billing, renewals, service notices).
- To run and improve the Site.
- To send marketing about our services (consent where required; you can unsubscribe at any time).
- To comply with legal obligations (recordkeeping, taxation, responding to lawful requests).
- To protect our rights (establish, exercise or defend legal claims).
Who we share information with
We share information only where necessary and under appropriate contracts:
- Hosting, security and maintenance providers.
- Payment processors.
- Professional advisers.
- Project tools and subcontractors assisting in service delivery.
- Analytics and marketing providers.
- Authorities where required by law.
International transfers
Some suppliers may be located outside the UK. Where personal information is transferred internationally, we rely on an adequacy decision (where available) or approved safeguards such as the UK International Data Transfer Agreement/Standard Contractual Clauses.
How long we keep information
We retain personal information only for as long as necessary: enquiry records typically up to 12 months; project and financial records for 6–7 years; access credentials only for the life of the engagement. When information is no longer required, we delete or anonymise it.
Security
We use a layered approach to security that includes encrypted connections (HTTPS), access controls, leastprivilege permissions, regular updates and monitoring, and secure disposal of data.
Marketing
If you subscribe to updates, we’ll send occasional emails about services, insights or offers. You can unsubscribe via the link in any email or by contacting us. We do not sell your data.
Your rights
Depending on where you live, you may have rights to access, correct, erase, restrict or object to processing of your personal information, and to data portability. Where processing is based on consent, you can withdraw consent at any time. To exercise these rights, contact us at info@dilsolutionsltd.com. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Cookies
We use cookies and similar technologies to run the Site, understand performance, and—if you agree—support marketing. Categories include: strictly necessary, analytics, and advertising.
Updates
We may update this Policy to reflect changes in our services or the law. The “Last updated” date shows the most recent revision.
Contact
Email: info@dilsolutionsltd.com
Phone: +44 7708 025635
Registered office: 42 Redcliffe Gardens, Ilford IG1 3HG, United Kingdom
Our vigilant team of experts offers a diverse range of design, development and marketing services to provide you with everything needed to showcase and promote your business beautifully and effectively.
Services
Contact Us
42 Redcliffe Gardens, Ilford IG1 3HG, United Kingdom.
Copyright © 2025. Dil Solutions Ltd. All Rights Reserved.
